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Getting Started With Dolly

Once approved to be a Helper or Hand, these resources provide information and help to get started on the platform.

Dolly by Taskrabbit
Introduction We have an exciting announcement...(queue the drumroll!) Do...
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Dolly 101
Introduction Welcome to our Helper & Hand Resources in Knowledge Base! O...
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The Dolly Helper App
Introduction After you have been approved through onboarding, navigate...
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Payouts 101
Introduction Dolly solely uses PayPal to pay Helpers & Hands for complet...
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Scheduled Dollys
Unable to complete a scheduled Dolly? Let the customer know by messaging...
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Requesting Dollys
Important Note Helpers & Hands must request and get scheduled on Dollys ...
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Haul Away Dollys
Introduction Dolly offers haul away service on certain Dollys, and only ...
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Adjustments 101
Introduction Sometimes, original Dolly booking details may need to be up...
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Assembly 101
Introduction Customers have the option to indicate whether they would li...
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Apartment Moves
Types of Apartment Moves Whole Apartment Moves Payout is determined by ...
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Expectations & Suspensions
Introduction Safety and Helper experience are Dolly's priority. A signed...
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Relist Penalties
Introduction As a Helper or Hand, relisting yourself from a Dolly indica...
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Ratings & Reviews
  Introduction Ratings are a two-way quality measurement system at Dolly...
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General Questions
Where can I get a Dolly branded Helper t-shirt? Order Dolly branded gear...
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