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Dolly Knowledge Base
Customer Help Center
Customer Help Center
Explore our services, book your Dolly, and find answers to FAQs.
Dolly Basics
How does Dolly work? Learn more about using Dolly, how to create an account and when to book a Dolly.
Dolly Services
What can Dolly do? Learn more about Dolly's service offerings and what Dolly can and cannot do.
Dolly Price
How much does Dolly cost? Learn more about pricing, quotes and other common concerns regarding costs.
Dolly Helpers
Who are Dolly Helpers? Learn more about Dolly Helpers, how Helpers are vetted and how to contact your assigned Helpers.
Damage Protection
How does Dolly protect my belongings? Learn more about Dolly's damage protection, to download Dolly's certificate of insurance (COI) and how to submit a claim.
Creating a Dolly
Need assistance creating a Dolly? Learn the ins and outs of booking a Dolly. Assistance every step of the way.
Editing / Rescheduling a Dolly
How do I edit or reschedule my Dolly? Learn how to reschedule or edit any aspect of your Dolly booking.
Cancellation Policy
What is Dolly's cancellation policy? Learn more about Dolly's cancellation policies and fees.
Frequently Asked Questions
Still looking for assistance? See the answers to Customer's FAQs.