Where can I get a Dolly branded Helper t-shirt?

Order Dolly branded gear at our Helper ProShop.

How do I contact Dolly Support?

Information can be found on our contact us page or through the Helper app.

How can I add a new vehicle or edit details about an existing vehicle?

To add or edit a vehicle in the Helper app, find Vehicle Settings in the More tab or menu

Tap Save to finish. 

Vehicle information will then be sent to Dolly support for approval. Once approved, you will be notified and can start completing Dollys. If you have submitted a new vehicle in the app, please do not attempt to create another request to approve the vehicle. 

We recommend reviewing our Vehicle Requirements resource for additional information.

Can I update my market if I move or travel?

Location information, such as zip code, must be entered in the Helper app.

Contact support including details of which market you would like to be part of so that we can update the information. The market will not be updated until you contact support.

I am currently a Hand. How can I become a Helper?

If your current role is listed as a Hand, contact support to request to become a Helper.

Do not submit another signup form as we do not allow duplicate accounts. The account needs to be transitioned to a Helper account. 

As a reminder, Hands transitioning to become a Helper require:

  • A valid, unexpired U.S. driver's license
  • A vehicle that meets minimum requirements: pickup truck, cargo van, or box truck. Rentals will not be approved for use.
  • Proof of insurance for the vehicle you own

As a Helper or Hand, can I exclude other Helpers & Hands from being paired to work with me in the future?

Our support team can accommodate other account exclusion requests. Contact support with details and include the name of the Helper or Hand you wish to be excluded from being partnered with.

Related to:

Was this article helpful?

- -

Can't find what you're looking for?

Our customer care team is here for you!
Submit a request
Our team usually replies within 1 hour.
- -