Vehicle Requirements

Introduction

We have certain standards and minimum requirements for vehicles that our Helpers use on Dolly's platform to ensure a great experience for our customers and partners. 

Vehicle Minimum Requirements

• Most pickup trucks, cargo vans, and box trucks can be approved for use on Dolly's platform.
• Vehicles must be manufactured in 2006 or later and must be in good condition (free of rust and damages).
• No minimum size requirement for box trucks or pickup trucks. Cargo vans cannot be passenger vans.
• SUVs can be approved if they have an attached or enclosed trailer that meets minimum requirements. 
• Attached trailers must have 2-foot tall rails / barriers or more on each side. Flatbed trailers will not be approved.
• We do not accept any rental vehicles, rental trailers, or rental insurance coverage.
• We permit multiple vehicles after you're approved. Please choose one vehicle for signing up and you can add additional vehicles in the Helper app after your account is created.
• Vehicles cannot have other customizations that may compromise the safe delivery of items and must be free of graffiti.
• Our support team can elect to not approve your vehicle if the vehicle doesn't meet minimum requirements.

Note: If your vehicle doesn't meet minimum requirements, you are encouraged to apply as a Hand.

Vehicle Photo Minimum Requirements

• Vehicle photos must clearly show the front of the vehicle to the back of the vehicle. We recommend taking a sideview angle.
• Vehicle photos must show the vehicle in good condition and minimal rust or damage.
• Vehicle photos must be taken in daylight.

Examples of photos that can be approved:

Examples of photos that will not be approved:

This pickup truck has a flatbed

This pickup truck is a rental

This vehicle is an SUV but doesn't have a covered trailer attached. 

This photo does not show the full vehicle from front to back.