Introduction

We have certain standards and minimum requirements for vehicles that our Helpers use on Dolly's platform to ensure a great experience for our customers and partners. 

Vehicle Minimum Requirements

  • Pickup trucks, cargo vans, and box trucks can be approved for use on Dolly's platform.

  • Vehicles must be manufactured in 1995 or later and must be in good condition (free of rust and damages).
  • No minimum size requirement for box trucks or pickup trucks. Cargo vans cannot be passenger vans.

  • SUVs can be approved if they have an attached or enclosed trailer. 

  • Attached trailers must have 2-foot tall rails / barriers or more on each side. Flatbed trailers will not be approved.

  • We do not accept rental vehicles or rental insurance coverage.

  • We permit multiple vehicles after you're approved. Please choose one vehicle for signing up and you can add additional vehicles in the Helper app after your account is created.

  • Vehicles cannot have other customizations that may compromise the safe delivery of items and must be free of graffiti.

Note: If your vehicle doesn't meet minimum requirements, you are encouraged to apply as a Hand.

Photo Minimum Requirements

  • Vehicle photos must clearly show the front of the vehicle to the back of the vehicle and taken in daylight. We recommend taking a sideview angle.
  • Vehicle photos must show the vehicle in good condition and minimal rust or damage.

Examples of photos that can be approved:

Screen_Shot_2022-07-29_at_5.35.06_PM.png Screen_Shot_2022-07-29_at_5.43.39_PM.png

Screen_Shot_2022-07-29_at_5.46.16_PM.png

Examples of photos that will not be approved:

Screen_Shot_2022-07-29_at_5.37.33_PM.png

This pickup truck has a flatbed

Screen_Shot_2022-07-29_at_5.40.14_PM.png

This pickup truck is a rental

Screen_Shot_2022-07-29_at_5.48.51_PM.png

This vehicle is an SUV but doesn't have a covered trailer attached. 

mceclip0.png

This photo does not show the full vehicle from front to back.

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