Introduction
We have certain standards and minimum requirements for vehicles that our Helpers use on Dolly's platform to ensure a great experience for our customers and partners.
Vehicle Minimum Requirements
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Most pickup trucks, cargo vans, and box trucks can be approved for use on Dolly's platform.
- Vehicles must be manufactured in 2004 or later and must be in good condition (free of rust and damages).
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No minimum size requirement for box trucks or pickup trucks. Cargo vans cannot be passenger vans.
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SUVs can be approved if they have an attached or enclosed trailer that meets minimum requirements.
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Attached trailers must have 2-foot tall rails / barriers or more on each side. Flatbed trailers will not be approved.
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We do not accept any rental vehicles, rental trailers, or rental insurance coverage.
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We permit multiple vehicles after you're approved. Please choose one vehicle for signing up and you can add additional vehicles in the Helper app after your account is created.
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Vehicles cannot have other customizations that may compromise the safe delivery of items and must be free of graffiti.
- Our support team can elect to not approve your vehicle if the vehicle doesn't meet minimum requirements.
Note: If your vehicle doesn't meet minimum requirements, you are encouraged to apply as a Hand.
Vehicle Photo Minimum Requirements
- Vehicle photos must clearly show the front of the vehicle to the back of the vehicle. We recommend taking a sideview angle.
- Vehicle photos must show the vehicle in good condition and minimal rust or damage.
- Vehicle photos must be taken in daylight.
Examples of photos that can be approved:
Examples of photos that will not be approved:
This pickup truck has a flatbed
This pickup truck is a rental
This vehicle is an SUV but doesn't have a covered trailer attached.
This photo does not show the full vehicle from front to back.
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