Introduction
Helpers & Hands are required to submit documents to verify their identity, vehicle insurance (Helpers only), and business ownership (if applicable).
- Helpers must submit a profile photo, driver's license, and a valid vehicle insurance policy.
- Hands must submit a profile photo, and a government issued ID.
Profile Photo
- Profile photos must clearly show the face of the person signing up with no sunglasses, or other persons pictured in the photo.
- No excessive filters or applied backgrounds.
- Appear presentable as these will be photos will be used with customers and other Helpers.
- Must be a different photo than the photo pictured on the driver's license.
Driver's License & Identification
- The document must match the profile photo and details entered on the signup form.
- The entire document must be visible, and cannot be altered in any way.
- Must be the front of the license.
- Valid, and unexpired.
- If you are signing up to become a Helper, a driver license must be submitted to operate your vehicle.
Other Forms of Identification
Hands can apply with a valid, unexpired government issued ID including but not limited to:
- Driver's license
- State identification card
- U.S. Passport
- Employment Authorization Document or Permanent Resident card
- U.S. Visa
Insurance
Note that a vehicle insurance policy is required to become a Helper, not a Hand.
- All information submitted on documents must match original signup information.
- The vehicle must be clearly listed on the insurance policy and match vehicle information on the signup form.
- Vehicle insurance must have a valid effective and / or expiration date on the policy.
- Expired and / or temporary insurance policies will be rejected.
- If a vehicle insurance policy is listed under a business name, proof of ownership of the business is required. These documents must include the name of the individual signing up as an owner or insured.
- See Business Ownership Documents below.
Business Ownership Documents
Individuals signing up that list a business name on a vehicle insurance policy, must provide a document showing business ownership.
- Documents must include the name of the business which must match information in the vehicle insurance policy.
- Documents must include the name of the individual signing up which must match the name on the signup form and identification document.
- Documents must be issued from a State or Federal government entity.
- Internal company memos will not be accepted.
Example of Business Ownership
IRS Employer Identification letter
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