We have standards and requirements for the vehicles that our Helpers use on Dolly's platform to ensure a great experience for our customers and partners. 

Vehicle Minimum Requirements

  • Pickup trucks, cargo vans, and box trucks can be approved for use on Dolly's platform.

  • Vehicles must be manufactured in 1995 or later and must be in good condition (free of rust and damages).
  • No minimum size requirement for box trucks or pickup trucks. Cargo vans cannot be passenger vans.

  • SUVs can be approved if they have an attached or enclosed trailer. 

  • Attached trailers must have 2-foot tall rails / barriers or more on each side. Flatbed trailers will not be approved.

  • We do not accept rental vehicles or rental insurance coverage.

  • We permit multiple vehicles by a Helper. Please choose one for your application and you can add additional vehicles in the Helper app once approved.

  • Vehicles cannot have other customizations that may compromise the safe delivery of items and must be free of graffiti.

Note: Individuals whose vehicles don't meet minimum requirements to become a Helper are encouraged to apply as a Hand.

Photo Minimum Requirements

  • Vehicle photos must clearly show the front of the vehicle to the back (taken in daylight from a visible angle). We recommend taking a sideview angle.
  • Show the vehicle in good condition (minimal rust or damage).

Examples of photos that can be approved:

Screen_Shot_2022-07-29_at_5.35.06_PM.png Screen_Shot_2022-07-29_at_5.43.39_PM.png


Examples of photos that will not be approved:


This pickup truck has a flatbed


This pickup truck is a rental


This vehicle is an SUV but doesn't have a covered trailer attached. 


This photo does not show the full vehicle from front to back.

Related to:

Was this article helpful?

- -

Can't find what you're looking for?

Our customer care team is here for you!
Submit a request
Our team usually replies within 1 hour.
- -