We have standards and requirements for the vehicles that our Helpers use on Dolly's platform to ensure a great experience for our customers and partners.
Vehicle Minimum Requirements
Pickup trucks, cargo vans, and box trucks can be approved for use on Dolly's platform.
- Vehicles must be manufactured in 1995 or later and must be in good condition (free of rust and damages).
No minimum size requirement for box trucks or pickup trucks. Cargo vans cannot be passenger vans.
SUVs can be approved if they have an attached or enclosed trailer.
Attached trailers must have 2-foot tall rails / barriers or more on each side. Flatbed trailers will not be approved.
We do not accept rental vehicles or rental insurance coverage.
We permit multiple vehicles by a Helper. Please choose one for your application and you can add additional vehicles in the Helper app once approved.
Vehicles cannot have other customizations that may compromise the safe delivery of items and must be free of graffiti.
Note: Individuals whose vehicles don't meet minimum requirements to become a Helper are encouraged to apply as a Hand.
Photo Minimum Requirements
- Vehicle photos must clearly show the front of the vehicle to the back (taken in daylight from a visible angle). We recommend taking a sideview angle.
- Show the vehicle in good condition (minimal rust or damage).
Examples of photos that can be approved:
Examples of photos that will not be approved:
This pickup truck has a flatbed
This pickup truck is a rental
This vehicle is an SUV but doesn't have a covered trailer attached.
This photo does not show the full vehicle from front to back.