Haul Away Dollys

Introduction

Dolly offers haul away service on certain Dollys, and only in specific markets. When Helpers & Hands are scheduled on a haul away Dolly or to complete a haul away service, an itemized receipt for recycling or dump fees must be presented for reimbursement within the timeframe listed below.

Important Mandatory Requirements

• All itemized dump fee or recycling receipts must be submitted within 24-hours of Dolly completion for fee reimbursement.
• Dump fee or recycling receipts must be itemized and legible. If receipts do not include itemization, ask the recycling plant or dump site for an itemized receipt. We are unable to approve receipts that do not include itemization.
• Dump fee or recycling receipts can be uploaded in the Helper app before the Dolly is completed. If the Dolly has already been completed, contact support, include details, and provide the itemized receipt.
• If the Dolly has already been completed in the app, contact Support by submitting an email with the photo, Dolly number, and details of the request.
• All dump fee receipts are subject to approval by Dolly Support.
• Dump fee or recycling receipts where cash was paid must list specific weight or items, and specifically confirm that cash was received. An itemization is also required.