What are the assembly services provided by Dolly?
If your partnership with Dolly includes assembly in the delivery service, Helpers will complete basic assembly needs on the item(s). Basic assembly includes:
- Attaching feet to couches
- Connecting sectional pieces together
- Screwing legs into table tops
- Placing mattresses onto bed frames
- Re-assembling pre-assembled items that had to be taken apart for delivery
Some partnerships include complex assembly at an additional fee which includes full assembly of items directly from the packaging upon delivery.
Assembly services Dolly cannot complete
- Bunk Beds
- Cribs
- Appliance Hookups
Note: When assembly is included in the Dolly service, the Helper is expected to deliver and assemble the items in the room of choice and place the item where the customer wishes.
If you are unsure of whether your partnership with Dolly includes assembly services, please refer to your Dolly SOP or reach out to Dolly support by submitting the support form here: https://lighthouse-support.dolly.com/contact
If you're interested in partnering with Taskrabbit for more complex assembly services, please complete this form.