As a Dolly Partner, you have access to a dedicated team that monitors emails and phone calls specifically for our partner stores.
Dolly Partner Support is available everyday from 6AM to 6PM Pacific Time (9AM to 9PM Eastern).
Partner Support Form: Click here
Partner Support Phone Number: (310) 947-8932**
**The phone line should only be used for urgent cases with an in-progress Dolly or a Dolly set to start in the upcoming 2 hours. All other support requests should be submitted via the support form or by using your dedicated Dolly support email.
For all Customer Support needs, please direct Customers to the following resources:
Customer Support Form: Click here
Customer Support Phone Number: (844) 365 5995
When submitting a support request via form or email, make sure to provide as many details as possible in order to best assist with your request as quickly as possible. This information should include, the Dolly number, customer name, and a clear description of the support needed in the request.